Privacy Policy

1.1 Personal Identification Information

Name, professional email address, billing address, phone number, real estate license number, active brokerage affiliation, and corporate payment details processed via our secure third-party payment gateways.

1.2 Social Media Account Data & API Tokens

When you securely connect your social media channels (including but not limited to Instagram/Meta, TikTok, and YouTube/Google) to our Software, we collect and store the encrypted OAuth security tokens, account IDs, profile names, and handle data required to execute automated scheduling and posting on your behalf.

1.3 Media Assets

Raw and edited video files, audio recordings, photographic likenesses, voices, captions, and text-based prompt responses captured during on-location production Events or uploaded directly to our Software interface.

1.4 Technical Usage Data

IP addresses, browser types, operating systems, device identifiers, cookie data, and operational logs tracking how you navigate and interact with our Software dashboard.

1.5 Prohibited Sensitive Information

The Company does not knowingly or intentionally collect, request, or store sensitive personal information, including but not limited to Social Security numbers, financial account details (outside of subscription billing), health records, or confidential consumer real estate transaction documents. Users are strictly prohibited from uploading, filming, or transmitting sensitive data through the Software. The Company assumes no liability whatsoever for any damages, regulatory fines, or third-party claims arising from a User's voluntary or negligent transmission of prohibited sensitive data through our platform.

2.1 Direct Collection

Information you explicitly type into our sign-up forms, subscription billing portals, and prompt-selection questionnaires.

2.2 On-Location Production

Audio, video, and biometric likeness data captured by our production staff and contractors during scheduled physical Events.

2.3 Automated API Integrations

Data pulled dynamically from third-party social media networks the exact moment you authorize a secure connection to our platform.

3.1 Meta (Instagram/Facebook) & TikTok API Usage

Our platform only requests the specific, limited permissions required to publish video media, generate captions, and verify successful uploads on your authorized business accounts. We do not scrape, sell, harvest, or utilize your social media followers' personal data, personal messages, or private profile information.

3.2 Google (YouTube) API Services

To distribute video content to YouTube, our Service utilizes YouTube API Services. By connecting your YouTube channel, you expressly agree to be bound by the Google Privacy Policy. You can actively revoke our Software's access to your data at any time via the Google Security Settings page.

3.3 Data Retention of Tokens

Encrypted API authorization tokens are securely stored within our databases solely to maintain the active automated publishing link. If you disconnect your social media channel or terminate your Content Pass subscription, these access tokens are immediately and permanently deleted from our live production environment.

5.1 Parent Company Oversight

We share administrative and accounting data with our parent company, REME Capital Holdings, for corporate compliance, financial reporting, and unified system security management.

5.2 Service Providers & Contractors

We share media files and specific scheduling instructions with trusted independent contract videographers, editors, and cloud hosting infrastructure providers (such as Amazon Web Services) who are bound by strict contractual confidentiality agreements.

5.3 Corporate Affiliates

We may share relevant operational data with our partner brand, JPG Media, only if you explicitly request or negotiate customized media production services that fall outside the standard Content Pass subscription protocol.

5.4 Legal & Regulatory Mandates

We will disclose information if required to do so by an Ohio court order, federal subpoena, or valid regulatory inquiry from the Ohio Department of Commerce Division of Real Estate.

5.5 Event Sponsor Attendee Data

When you attend a Content Pass event that has a paid sponsor, your name and email address will be shared with that event's sponsor as a standard condition of attendance. This sharing is inherent to the sponsorship relationship and is not configurable on a per-subscriber or per-booking basis. By booking a slot at a sponsored event, you acknowledge and consent to this disclosure. The sponsor is an independent third party and is solely responsible for how they handle your information in compliance with applicable privacy laws. Content Pass, LLC is not responsible for a sponsor's use of your information after it has been disclosed.

6.1 Security Measures & Limitations

We implement industry-standard administrative, technical, and physical security measures, including Advanced Encryption Standard (AES) protocols, designed to protect your information and secure authorization tokens. However, you acknowledge that no method of transmission over the Internet, and no method of electronic storage, is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security, and the Company cannot be held liable for unauthorized access, hacking, data breaches, or accidental exposure of your information that occurs despite our commercially reasonable security measures.

6.2 The 60-Day Media Purge Rule

As detailed in our Terms of Service, the Company only guarantees the storage of finalized video assets on our servers for exactly sixty (60) days following user approval. Following this 60-day window, we reserve the right to permanently delete raw footage, unedited audio, and final deliverables from our active storage infrastructure to protect data capacity and minimize breach vulnerabilities.

6.3 Transmission at Your Own Risk

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to our Software dashboard, you are responsible for keeping this password confidential. Any transmission of personal identification data, API connection tokens, or media deliverables via our platform is done entirely at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our platform by unauthorized third parties. You acknowledge that our platform is not a secure channel for the transmission of sensitive personal or financial data beyond what is explicitly required for subscription billing, and you agree not to transmit any such data through our messaging, media upload, or prompt-response systems.

7.1 Disconnection

You can immediately sever the software link between Content Pass and your social media profiles at any time via your account settings dashboard, which instantly revokes and nullifies our active API security tokens.

7.2 Account Deletion

You may request the permanent deletion of your Content Pass user account and personal contact logs by emailing support@contentpass.studio.

7.3 Minor Restrictions

Our Service is strictly structured for licensed business professionals and is not intended for individuals under the age of 18. We do not knowingly collect data from minors.